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Coaching Service

Grow Your Shop with Expert Coaching from My Shop Assist! Running a successful shop is about more than turning wrenches—it’s about building a business that’s organized, profitable, and scalable. That’s why we offer one-on-one coaching services designed specifically for shop owners using My Shop Assist. Whether you're looking to improve your profitability, streamline your operations, or prepare your business for long-term growth, our coaching program gives you the structure, tools, and expert guidance to make it happen.

What’s Included in Our Coaching Program?

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✅ Business Foundation Review

We’ll ensure your business is properly registered, compliant, and has all the right pieces in place—including an EIN, sales tax permit, correct employee classification (W-2/1099), and QuickBooks integration.

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✅ Custom Financial Setup & Bookkeeping Support

We help structure your QuickBooks accounts to match your shop’s workflow and services. You’ll learn how to manage your bookkeeping properly, stay on top of sales tax, and keep your finances clean and audit-ready.

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✅ Written Business Plan & 1-Year Roadmap

You’ll work directly with us to develop a real-world business plan and a detailed 12-month action strategy. This plan sets targets for growth, profitability, staffing, and equipment upgrades.

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✅ Monthly Metrics & Performance Tracking

Using our custom MSA Coaching Spreadsheet, we track key performance indicators like billable hours, revenue, parts sales, and employee efficiency—then use that data to identify areas for improvement and help you make better decisions.

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✅ Customer Service & Operations Optimization

We'll help you deliver excellent customer service with less effort by using MSA’s automation tools, streamlining communication, and implementing efficient check-in/out processes.

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Why Shop Owners Choose MSA Coaching

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Real, measurable improvements in shop performance and profitability
Clarity and control over your finances and operations
Personalized guidance from experts who understand your business
Structure and accountability to keep you focused on long-term success

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MSA Coaching works best with reoccurring monthly meetings to help you measure, make changes, and improve your business practices over time. With that said, you are under no obligation to continue after the first session. Additionally, if you are a larger shop or more flexible at implimenting change to improve things, we can do more than one session in a month. Each session is $300 as it takes time to run the reports and generate the metrics we use for measuring your progress, as well as the meeting where we go over the results and make an action plan to improve things for the next session. If you have any other questions concerning the coaching process, please reach out to us on the support page!